SUPPORT WITH TECH GUYS

Integrations & Automation

CRM Integration & Workflow Automation
Connect the steps between your tools.

Tech Guys scopes API connections, webhooks and workflow automation around real operational tasks. We review data, access and provider constraints before confirming what can be connected.

Explore all it solutions & support
SUPPORT / SERVICE FOCUS

Integrations & Automation

  • 01API & webhook connections
  • 02Workflow & data flow planning
  • 03Integration checks & documentation
A clear scope. A useful next step.

WHERE THE WORK MAKES A DIFFERENCE

Industries we serve.
Solutions shaped around your work.

From real estate and healthcare to e-commerce, construction and other sectors, we shape integrations & automation around the tasks that matter in your field.

Real estate

Connect enquiries with follow-up

Map the flow from website enquiries to an available CRM or team workflow.

  • Enquiry-to-CRM mapping
  • Listing feed feasibility review
Retail & commerce

Connect order data with operations

Define how supported systems exchange order information and trigger the next task.

  • Order & inventory data planning
  • API and webhook connections
Professional services

Reduce repeated administrative steps

Map enquiry, onboarding and project information between suitable tools.

  • Client intake workflows
  • Task & notification automation
Healthcare & medical practices

Connect enquiries with the next administrative task

Review how public appointment requests can connect to supported scheduling or team tools.

  • Scheduling integration feasibility
  • Administrative notification workflows
Construction & trades

Connect quote requests with CRM follow-up

Review the flow from website estimates to customer records, task assignment and staff notifications.

  • Enquiry-to-CRM connections
  • Project notification workflows
Logistics & distribution

Connect order information between tools

Map supported data flows between business applications, customer records and operational notifications.

  • API feasibility reviews
  • Order data workflows

BUILT AROUND WHAT YOU NEED

The details matter.
So does the purpose.

Business integrations connect the information and actions between tools. We map enquiry capture, CRM updates, order records or staff notifications before implementing an API connection or automation. A useful workflow defines the source of truth, exceptions and responsibility for ongoing care.

Start with your goal or current challenge. We’ll help define the right scope before work begins.

YOUR SERVICE FRAMEWORK

What we can include

  • Workflow & system requirements
  • API, webhook & permission review
  • Data mapping & connection plan
  • Agreed integration implementation
  • Key flow & error-path checks
  • Setup & operation documentation

Final deliverables, timing and any third-party costs are confirmed in your proposal.

A PRACTICAL WAY FORWARD

From the first conversation
to the agreed outcome.

  1. 01

    Map the flow

    We define what should move between systems and what should trigger it.

  2. 02

    Build the connection

    We implement the agreed integration using the available interfaces.

  3. 03

    Verify the workflow

    We test relevant flows and document the operation and dependencies.

BEFORE WE BEGIN

Useful answers.
Clear expectations.

A few things you may want to know about integrations & automation.

Ask about your project
Can you connect our property website to a CRM?

We can review the website, CRM interfaces and enquiry fields to assess feasibility. Access, licences and the required direction of synchronization affect the final scope.

What does CRM integration development involve?

We define the fields, trigger, direction of data flow and ownership of records, then review the website and CRM interfaces. Implementation and verification are scoped around the agreed workflow.

Can automation replace repeated manual entry?

It can where the systems and process support it. We review the steps, exceptions and available permissions before deciding which actions should be automated.

Why might an integration need maintenance?

Provider interfaces, subscriptions, permissions or data formats can change. Monitoring and follow-up responsibilities are discussed separately where the connection needs ongoing attention.

YOUR NEXT STEP

Let’s put your
next step in motion.

Tell us what you need from integrations & automation. A rough idea is enough to start a useful conversation.

Talk to Tech Guys