OUR PROCESS / CLARITY AT EVERY STEP

From a first conversation
to a considered launch.

A clear scope, useful review points and a practical handover. Our process keeps the work connected to your business and makes your part in each stage easy to understand.

See how we work
  1. 01Discover
  2. 02Plan
  3. 03Design
  4. 04Build
  5. 05Launch
  6. 06Support & improve

A SHARED PLAN, WITH ROOM TO THINK

Know what comes next.
Know where you fit.

The exact steps adapt to the project. A website build, an integration and a marketing engagement may need different reviews, but the scope and responsibilities should stay clear.

  1. 01
    DISCOVER

    Understand the business first.

    We discuss your offer, customers and current setup. The aim is to understand the task your website, application or campaign needs to support before recommending an approach.

    WHAT THIS STAGE CLARIFIES
    • Business goals & audience
    • Current setup & requirements

    Your partShare the challenge, relevant examples and anything that already exists.

  2. 02
    PLAN

    Agree on a workable scope.

    We turn the requirements into priorities, deliverables and review stages. Platform choices, integrations, content responsibilities and third-party costs are discussed at this point.

    WHAT THIS STAGE CLARIFIES
    • Defined scope & priorities
    • Milestones & responsibilities

    Your partConfirm the priorities, budget expectations and people involved in approvals.

  3. 03
    DESIGN

    Make the direction tangible.

    We shape the structure, content hierarchy and visual direction around the agreed journeys. Reviews help connect the brand with what visitors and staff need to do.

    WHAT THIS STAGE CLARIFIES
    • Page structure & key journeys
    • Layouts & visual direction

    Your partReview the proposed direction and share consolidated feedback.

  4. 04
    BUILD

    Bring the agreed experience to life.

    We develop the approved layouts and functionality, connect the integrations within scope and check progress against the requirements. Review points keep the work understandable as it takes shape.

    WHAT THIS STAGE CLARIFIES
    • Responsive implementation
    • Agreed features & connections

    Your partSupply approved content and the access needed for the agreed work.

  5. 05
    LAUNCH

    Check the details. Prepare the handover.

    We review key journeys, responsive layouts and relevant technical settings. Once the agreed launch requirements are met, we prepare deployment and explain the ownership and handover details.

    WHAT THIS STAGE CLARIFIES
    • Key journey & mobile checks
    • Deployment & handover notes

    Your partReview the launch version and confirm the required approvals.

  6. 06
    SUPPORT & IMPROVE

    Give the next chapter a clear plan.

    After launch, maintenance, marketing or further development can be scoped around your priorities. For campaigns, we review the available evidence and discuss practical refinements.

    WHAT THIS STAGE CLARIFIES
    • Agreed support responsibilities
    • Prioritized next steps

    Your partShare feedback and decide which improvements matter next.

HOW WE KEEP THINGS MOVING

Remote collaboration.
Clear expectations.

We agree on communication channels and review points at the start. A named point of contact and consolidated feedback help turn decisions into progress.

Explore our work

Useful updates

Progress, decisions and questions are shared around the agreed milestones.

Focused feedback

Review points give your team a clear opportunity to confirm direction and flag changes.

A clear handover

Access, setup information and support responsibilities are discussed before the work wraps up.

A FEW PRACTICAL QUESTIONS

Before
we begin.

How long will the project take?

Timing depends on the scope, content readiness, integrations and review stages. We agree on milestones after understanding those requirements.

Can we start with a smaller first phase?

Yes. We can identify the priority pages, features or workflows and agree on a focused first scope before considering additional work.

What if the requirements change?

We review the change and explain its effect on the agreed scope, timing and cost before proceeding with additional work.

Do you provide support after launch?

Maintenance, marketing and further development can be discussed separately. The support coverage and responsibilities are agreed rather than assumed.

A clear starting point.
A practical next step.

Share your goal and current setup. We’ll help you define what the project needs.

Start the conversation